Privacy Policy

Herbyville House is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Herbyville House website and governs data collection and usage. By using the Herbyville House website, you consent to the data practices described in this statement.

Collection of your Personal Information

Herbyville House collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Herbyville House also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Herbyville House. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Herbyville House for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Herbyville House website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Herbyville House public message boards, this information may be collected and used by others. Note: Herbyville House does not read any of your private online communications.

Herbyville House encourages you to review the privacy statements of websites you choose to link to from Herbyville House so that you can understand how those websites collect, use and share your information. Herbyville House is not responsible for the privacy statements or other content on websites outside of the Herbyville House and Herbyville House family of websites.

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.

You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.

Use of your Personal Information

Herbyville House collects and uses your personal information to operate the Herbyville House website and deliver the services you have requested. Herbyville House also uses your personally identifiable information to inform you of other products or services available from Herbyville House and its affiliates. Herbyville House may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Herbyville House does not sell, rent or lease its customer lists to third parties. Herbyville House may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Herbyville House may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Herbyville House, and they are required to maintain the confidentiality of your information.

Herbyville House does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Herbyville House keeps track of the websites and pages our customers visit within Herbyville House, in order to determine what Herbyville House services are the most popular. This data is used to deliver customised content and advertising within Herbyville House to customers whose behavior indicates that they are interested in a particular subject area.

Herbyville House websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Herbyville House or the site; (b) protect and defend the rights or property of Herbyville House; and, (c) act under exigent circumstances to protect the personal safety of users of Herbyville House, or the public.

Use of Cookies

The Herbyville House Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Herbyville House pages, or register with Herbyville House site or services, a cookie helps Herbyville House to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Herbyville House website, the information you previously provided can be retrieved, so you can easily use the Herbyville House features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the
Herbyville House services or websites you visit.

Security of your Personal Information

Herbyville House secures your personal information from unauthorised access, use or disclosure. Herbyville House secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Herbyville House will occasionally update this Statement of Privacy to reflect company and customer feedback. Herbyville House encourages you to periodically review this Statement to be informed of how Herbyville House is protecting your information.

Contact Information

Herbyville House welcomes your comments regarding this Statement of Privacy. If you believe that Herbyville House has not adhered to this Statement, please contact Herbyville House at info@herbyvillehouse.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.